WHERE CAN I GET PRODUCT PRICING?

1. INPEK lists the suggested prices on the product detail pages of CONTACT US Prices are subject to change and you should contact our sales team for the most up to date pricing of any given product.

How do I order?

You can contact our sales representative or either order by CONTACT US

HOW DO YOU DETERMINE SHIPPING, DELIVERY?

The shipping cost depends on the final destination port or shipping address, and varies depending on factors such as product quantity and shipment time. Please confirm the shipping cost with our sales or your shipping company before shipment.

I CAN'T FIND A LOCAL AUTHORIZED DEALER, WHAT SHOULD I DO?

1. We suggest visiting our CONTACT US.1 Our Sales Team can ship any Inpek product you need directly to your home.

THE WEIGHT STACK ON MY GYM IS STICKING, WHAT DO I DO?

1. Clean the guide rods with an alcohol based cleaner, then lubricate them with a dry silicone or teflon spray. Also, check all cables to make sure they are not damaged and are properly positioned over the pulleys.

HOW OFTEN SHOULD I REPLACE THE CABLES ON MY MACHINE?

1. You should inspect your cables before each use. If there is noticeable wear on the cables or the coating is coming off, it is time to replace the cables. You can order new cables directly by contact your original supplier.

WARRANTY DETAILS

If you have any questions, please contact your Sales Representative

INPEK warrants this product to the original purchaser to be free from defects in workmanship and/or materials under normal use or service. If at any time a component part is defective, INPEK shall repair or replace it within a reasonable period of time. This warranty does not cover costs of removal, transportation or reinstallation. This warranty shall not apply if the defect was caused by misuse, neglect or normal wear and tear of the product purchased.

Starting from the original date of purchase, this warranty covers the following:

· BODY/FRAME: 5 Years

· STRUCTURAL MOVING PARTS: 5 Years

· BEARINGS, BUSHINGS, PULLEYS: 3 Years

· FINISH/PAINT, CABLES, UPHOLSTERY AND ACCESSORIES: 1 Year - Applies to defects from manufacturer only.

Do you have customized services for your products？

Inpek offer customized services on components for customers to choose from as following:

· Customized colors for the main frame, upholstery, weight shield.

· Customized materials for the pulley wheels and weight shields.

· Customized weight for weight stack .

For specific customization details, please contact our sales team.

Do you accept OEM or ODM services?

Inpek accept OEM & ODM services. Our factory has complete and advanced production equipment and mature production processes. Fully capable of undertaking OEM and ODM orders.

OEM: Detailed design drawings and product data are required

ODM: Requires design materials for the client's LOGO